Need an IFHP mental health assessment for immigration purposes?
Looking for counselling after trauma, displacement, or the stress of starting over in Canada?
You may have been told by your lawyer, doctor, or settlement worker that you need a mental health assessment through IFHP.
Or maybe you're struggling with the emotional impact of trauma, displacement, or starting over in Canada and don't know where to begin.
Whatever brought you here, you don't have to figure out the IFHP process on your own.
Our team helps eligible refugees, refugee claimants, and newcomers in Alberta, British Columbia, and Ontario access Interim Federal Health Program (IFHP) mental health counselling and psychological assessments while guiding you through each step of the process.
Our registered psychologists, social workers, and psychotherapists provide trauma-informed support for:
Whether you need an IFHP mental health assessment for immigration-related purposes or counselling support after difficult experiences, our team can help guide you through the process.
You may have been told by your lawyer, doctor, or settlement worker that you need a mental health assessment through IFHP.
Or maybe you're struggling with the emotional impact of trauma, displacement, or starting over in Canada and don't know where to begin.
Whatever brought you here, you don't have to figure out the IFHP process on your own.
Our team helps eligible refugees, refugee claimants, and newcomers in Alberta, British Columbia, and Ontario access Interim Federal Health Program (IFHP) mental health counselling and psychological assessments while guiding you through each step of the process.
Our registered psychologists, social workers, and psychotherapists provide trauma-informed support for:
- Anxiety and stress
- Depression and emotional struggles
- Trauma and difficult experiences
- Immigration-related stress
- Settlement and adjustment challenges
- Mental health assessments and reports
Whether you need an IFHP mental health assessment for immigration-related purposes or counselling support after difficult experiences, our team can help guide you through the process.
✔ IFHP Approved Registered Psychologists, Psychotherapists & Social Workers
✔ Online Support Across British Columbia, Alberta & Ontario
✔ Trauma-Informed Care for Refugees & Newcomers
✔ Direct-Billing to IFHP via Medavie Blue Cross
✔ Mental Health Assessments & Counselling
✔ Online Support Across British Columbia, Alberta & Ontario
✔ Trauma-Informed Care for Refugees & Newcomers
✔ Direct-Billing to IFHP via Medavie Blue Cross
✔ Mental Health Assessments & Counselling
You Don't Have To Navigate This Process Alone
Seeking refugee protection, rebuilding your life in Canada, or recovering from difficult experiences can already feel overwhelming. The last thing you should have to worry about is figuring out how to access mental health support or whether you have the right documents.
Many refugees and newcomers reach out because they are:
Our IFHP therapists are experienced in supporting clients navigating the immigration and refugee process, and the complex experiences that can come with adjusting to a new life.
Many refugees and newcomers reach out because they are:
- Feeling overwhelmed, anxious, or constantly stressed
- Struggling with memories of difficult experiences
- Having difficulty adjusting to life in Canada
- Feeling isolated or disconnected
- Trying to manage the emotional impact of the immigration process
- Needing professional documentation for immigration-related purposes
Our IFHP therapists are experienced in supporting clients navigating the immigration and refugee process, and the complex experiences that can come with adjusting to a new life.
IFHP Mental Health Assessments & Counselling Support
When you have been through difficult experiences, it can be hard to explain how they have affected you, especially when you are also navigating the stress and uncertainty of the immigration process.
Many people come to us because they need help understanding what they have been experiencing, documenting the impact of past experiences, or accessing ongoing mental health support through the Interim Federal Health Program (IFHP).
You do not need to know exactly what is wrong before starting. Your assessment is an opportunity to sit with a trained mental health professional who can help understand your experiences and determine what support may be appropriate.
Many people come to us because they need help understanding what they have been experiencing, documenting the impact of past experiences, or accessing ongoing mental health support through the Interim Federal Health Program (IFHP).
You do not need to know exactly what is wrong before starting. Your assessment is an opportunity to sit with a trained mental health professional who can help understand your experiences and determine what support may be appropriate.
IFHP Mental Health Assessments
You may be looking for a mental health assessment because:
Our registered psychologists, psychotherapists and social workers provide trauma-informed mental health assessments that focus on understanding your experiences, your symptoms, and the impact they have had on your life.
During your assessment, your clinician may explore:
Following the assessment, your clinician will prepare a written report outlining their clinical findings and recommendations.
We will submit the IFHP assessment report to IFHP on your behalf via Medavie Blue Cross to request approval for IFHP funding for counselling coverage.
If you need a copy of your assessment report for another purpose, such as sharing it with an immigration lawyer, physician, or another professional, you can request a copy from our office.
- Your immigration lawyer has recommended an assessment as part of your case
- You need professional documentation of trauma, stress, or mental health concerns
- You want to better understand how past experiences are affecting your emotions, relationships, or daily life
- You have experienced significant stress, loss, uncertainty, or trauma and need professional support
- You are seeking recommendations for counselling or ongoing mental health care
Our registered psychologists, psychotherapists and social workers provide trauma-informed mental health assessments that focus on understanding your experiences, your symptoms, and the impact they have had on your life.
During your assessment, your clinician may explore:
- Your personal history and experiences
- Traumatic or stressful life events
- Current emotional and psychological concerns
- Symptoms such as anxiety, depression, sleep difficulties, or distress
- How your mental health affects relationships, daily functioning, and overall wellbeing
- Recommendations for appropriate support
Following the assessment, your clinician will prepare a written report outlining their clinical findings and recommendations.
We will submit the IFHP assessment report to IFHP on your behalf via Medavie Blue Cross to request approval for IFHP funding for counselling coverage.
If you need a copy of your assessment report for another purpose, such as sharing it with an immigration lawyer, physician, or another professional, you can request a copy from our office.
IFHP Counselling Support for Trauma, Stress, Adjustment & More
Going through major life changes, leaving your home country, adjusting to Canada, or recovering from difficult experiences can take a significant emotional toll.
Counselling can provide a safe and supportive space to work through challenges such as:
Our clinicians use evidence-based, trauma-informed approaches to help you better understand what you are experiencing, develop coping strategies, and move toward improved wellbeing.
Counselling can provide a safe and supportive space to work through challenges such as:
- Trauma and difficult experiences
- Anxiety and constant worry
- Depression and feeling disconnected
- Immigration and settlement stress
- Adjusting to a new country and culture
- Relationship and family challenges
- Loss, grief, and major life transitions
Our clinicians use evidence-based, trauma-informed approaches to help you better understand what you are experiencing, develop coping strategies, and move toward improved wellbeing.
How to Get Started with IFHP Assessment & Counselling
To access IFHP counselling coverage, a mental health assessment and physician referral form are required.
Our team will guide you through the process:
Our team will guide you through the process:
1. Complete the IFHP Physician Referral Form
A physician must complete the Physician Referral Form before the assessment process begins, to confirm a mental health diagnosis and recommendation for mental health counselling.
You can:
If you do not currently have a physician who can complete the referral form, let our team know. We may be able to help you find a healthcare provider in your area.
The completed form can be sent to us by:
You can:
- Download the Physician Referral Form from our website
- Contact our administrative team and we can provide a copy of the referral form
- Ask your physician to complete the form
If you do not currently have a physician who can complete the referral form, let our team know. We may be able to help you find a healthcare provider in your area.
The completed form can be sent to us by:
- Fax from your physician's office to 587-557-8573
- Email to: [email protected]
- Secure message through your Deep Sea Psychology client portal account
2. Complete Your Intake & Consent Form
Before your assessment or counselling services begin, our client care team will send you an online intake and consent form for you to complete.
Provide the following important information in your consent form:
Your Unique Client Identifier (UCI) number can be found on official Immigration, Refugees and Citizenship Canada (IRCC) documents.
The consent form will also ask you to provide alternate payment information for any services or fees that are not covered by IFHP or other insurance benefits.
IFHP coverage currently pays for a portion of approved mental health services. Eligible clients may have a remaining client portion (copay) depending on IFHP coverage requirements and the services provided. Our team will discuss any applicable fees and payment options with you before services begin.
We understand that financial circumstances vary. Please let our team know if you have concerns about payment so we can discuss available options.
Provide the following important information in your consent form:
- Your personal and contact information
- Your UCI number for IFHP eligibility verification
- Your consent for direct-billing to IFHP via Medavie Blue Cross
- Your consent to engage in mental health services
Your Unique Client Identifier (UCI) number can be found on official Immigration, Refugees and Citizenship Canada (IRCC) documents.
The consent form will also ask you to provide alternate payment information for any services or fees that are not covered by IFHP or other insurance benefits.
IFHP coverage currently pays for a portion of approved mental health services. Eligible clients may have a remaining client portion (copay) depending on IFHP coverage requirements and the services provided. Our team will discuss any applicable fees and payment options with you before services begin.
We understand that financial circumstances vary. Please let our team know if you have concerns about payment so we can discuss available options.
3. We Confirm Your IFHP Eligibility with Your UCI Number
Once we receive your intake information, our team will verify your active IFHP coverage through Medavie Blue Cross with your UCI number.
We will review your eligibility and confirm the next steps for your assessment.
We will review your eligibility and confirm the next steps for your assessment.
4. Complete Your IFHP Mental Health Assessment
Your IFHP mental health assessment is designed to help your clinician understand your experiences, current concerns, symptoms, and support needs.
Before meeting with your clinician, our client care team will send you brief symptom screening questionnaires for you to complete online. These questionnaires help provide a clearer picture of what you have been experiencing and help guide your assessment.
Your assessment includes:
The mental health assessment clinical interview is typically approximately two hours and provides your clinician with the information needed to complete a comprehensive assessment.
Before meeting with your clinician, our client care team will send you brief symptom screening questionnaires for you to complete online. These questionnaires help provide a clearer picture of what you have been experiencing and help guide your assessment.
Your assessment includes:
- Completing brief mental health screening measures
- A clinical interview with a registered mental health professional
- Discussion of your personal experiences, current concerns, symptoms, and how they may be affecting your daily life
- Recommendations to best support your mental health
The mental health assessment clinical interview is typically approximately two hours and provides your clinician with the information needed to complete a comprehensive assessment.
5. Assessment Report Submitted to IFHP for Counselling Approval
Following your assessment, your clinician will prepare a written mental health assessment report.
The assessment report and physician referral form are submitted to IFHP through Medavie Blue Cross to request approval for counselling services.
Once approved, eligible clients can access counselling based on IFHP coverage requirements.
If you require a copy of your assessment report for another purpose, such as sharing it with an immigration lawyer, physician, or another professional, you can request a copy from our office.
The assessment report and physician referral form are submitted to IFHP through Medavie Blue Cross to request approval for counselling services.
Once approved, eligible clients can access counselling based on IFHP coverage requirements.
If you require a copy of your assessment report for another purpose, such as sharing it with an immigration lawyer, physician, or another professional, you can request a copy from our office.
Why Choose Deep Sea Psychology for IFHP Mental Health Services?
Navigating the IFHP process can feel overwhelming, especially when you're already managing trauma, uncertainty, or major life changes.
Our team regularly works with individuals accessing mental health services through the Interim Federal Health Program (IFHP). We understand the assessment, documentation, and counselling approval process and are here to help make it as straightforward as possible.
Our team regularly works with individuals accessing mental health services through the Interim Federal Health Program (IFHP). We understand the assessment, documentation, and counselling approval process and are here to help make it as straightforward as possible.
Experienced With the IFHP Process
Our clinicians and client care team regularly work with IFHP-funded mental health assessments and counselling.
We routinely prepare the assessment reports and documentation required to request IFHP counselling approval through Medavie Blue Cross.
You can trust that we will guide you through each step, from physician referral to assessment, direct billing, and counselling approval.
We routinely prepare the assessment reports and documentation required to request IFHP counselling approval through Medavie Blue Cross.
You can trust that we will guide you through each step, from physician referral to assessment, direct billing, and counselling approval.
Mental Health Assessments for Immigration Cases
Maybe an immigration lawyer has advised that you get a mental health assessment or maybe you need documentation of your current mental health and the impacts of your experiences as part of immigration and refugee proceedings.
You may feel comforted knowing that our clinicians at Deep Sea Psychology routinely complete mental health assessments for immigration related purposes. Your assessment will be completed thoughtfully, professionally, and with an understanding of the sensitive experiences many clients have been through.
You may feel comforted knowing that our clinicians at Deep Sea Psychology routinely complete mental health assessments for immigration related purposes. Your assessment will be completed thoughtfully, professionally, and with an understanding of the sensitive experiences many clients have been through.
Experienced Supporting Refugees & Newcomers
Many of our clinicians regularly support refugees, refugee claimants, newcomers, permanent residents, and immigrants navigating settlement, trauma, cultural adjustment, family separation, and major life transitions.
Our goal is to provide a respectful, supportive environment where you feel heard and understood.
Our goal is to provide a respectful, supportive environment where you feel heard and understood.
A Diverse Team With Lived Experience
Many members of our team have their own lived experience with immigration or growing up in immigrant families.
While every person's story is different, this perspective helps inform our culturally responsive approach to care and our appreciation for the challenges that can come with building a life in a new country.
While every person's story is different, this perspective helps inform our culturally responsive approach to care and our appreciation for the challenges that can come with building a life in a new country.
Support in Multiple Languages
Depending on clinician availability, counselling and assessment services are available in:
- Urdu
- Hindi
- Punjabi
- Tamil
- Hakka Chinese
- Spanish
- French
- English
Direct Billing to IFHP & Many Insurance Plans
We direct bill eligible services through the Interim Federal Health Program (IFHP) and also direct bill many extended health insurance providers where applicable.
If you have questions about coverage, our client care team can help you understand your options before your first appointment.
If you have questions about coverage, our client care team can help you understand your options before your first appointment.
Secure Online Services Across Alberta, British Columbia & Ontario
Meet with your clinician from the privacy and comfort of your home through secure online sessions.
Who Can Access IFHP Mental Health Services?
If you’re a newcomer to Canada, a refugee, refugee claimant, protected person, or victim of trafficking, you may be eligible for coverage for mental health counselling and psychological assessments in Canada through the Interim Federal Health Program (IFHP).
You may be eligible for IFHP coverage if you are:
Your coverage must be active and verified through Medavie Blue Cross before starting therapy or assessments. If you are unsure whether you qualify, our team can help answer questions about the process.
You may be eligible for IFHP coverage if you are:
- A refugee claimant waiting for your hearing
- A resettled refugee (e.g. Government-Assisted Refugee or Privately Sponsored Refugee)
- A protected person
- A victim of human trafficking
- An immigration detainee
Your coverage must be active and verified through Medavie Blue Cross before starting therapy or assessments. If you are unsure whether you qualify, our team can help answer questions about the process.
Meet Some of Our IFHP Mental Health Clinicians
Our IFHP-approved clinicians provide trauma-informed mental health assessments and counselling for eligible clients across Alberta, British Columbia, and Ontario.
Our team includes registered psychologists, registered clinical social workers, and registered psychotherapists with experience supporting refugees, refugee claimants, newcomers, and individuals navigating immigration-related mental health concerns.
Many members of our team also have lived experience with immigration or growing up in immigrant families and several offer services in languages including Urdu, Hindi, Punjabi, Tamil, Spanish, French, Hakka Chinese, and English.
Below are a few of our featured clinicians who regularly provide IFHP mental health assessments and counselling for refugees, refugee claimants, newcomers, and immigrants.
If you're unsure who would be the best fit, our client care team is happy to recommend a clinician based on your location, language preferences, availability, and the support you're looking for.
Our team includes registered psychologists, registered clinical social workers, and registered psychotherapists with experience supporting refugees, refugee claimants, newcomers, and individuals navigating immigration-related mental health concerns.
Many members of our team also have lived experience with immigration or growing up in immigrant families and several offer services in languages including Urdu, Hindi, Punjabi, Tamil, Spanish, French, Hakka Chinese, and English.
Below are a few of our featured clinicians who regularly provide IFHP mental health assessments and counselling for refugees, refugee claimants, newcomers, and immigrants.
If you're unsure who would be the best fit, our client care team is happy to recommend a clinician based on your location, language preferences, availability, and the support you're looking for.
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Fatima Noorali, CCC, Registered PsychotherapistOntario, B.C., Alberta | Urdu, Hindi, English
Best fit for: Women's Mental Health • Postpartum • Trauma • Newcomer adjustment
Through both my professional and lived experiences, I understand how discouraging it can feel to lose your sense of identity or purpose, and I strive to provide a safe, supportive space where you can begin to reconnect with yourself.
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Note: Fatima's online calendar shows her Ontario-based availability (Eastern Time Zone). To book an appointment with Fatima in BC or Alberta, please contact our team for assistance
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Dr. Maria Wallis, Registered Social WorkerOntario | English
Best fit for: Women's Mental Health • Racial Trauma • Trauma • Newcomer adjustment
With over 20 years of experience in the immigrant and refugee settlement sector, I focus on trauma from an intersectional perspective, and work with you collaboratively to create a space to heal and discover your own strengths.
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Stephen Marcus, Registered Clinical Social WorkerB.C. | English
Best fit for: Men's Mental Health • Relationships • Trauma • Stress
I help individuals and couples slow down, spot patterns getting in the way of what you truly want, and help you build practical skills for staying grounded during times of stress and improving your wellbeing.
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Adam Elkestawi, CCC, Registered Provisional PsychologistOntario, B.C., Alberta | English
Best fit for: Trauma • Relationships • Anxiety • Depression • Stress
I support newcomers working through anxiety, depression, trauma, stress, and challenging life circumstances, with a practical, collaborative approach to help you build coping skills, gain clarity, and move toward meaningful change.
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Note: Adam's online calendar shows his Alberta-based availability (Mountain Time Zone). To book an appointment with Adam in Ontario or B.C., please contact our team for assistance
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Karthiga Mahendran, Registered PsychotherapistOntario | Tamil, English
Best fit for: Trauma • Anxiety • Depression • 2SLGBTQIA+ Mental Health • Eating Disorders
I’m someone who deeply values connection, resilience, and growth. My own journey, navigating challenges, exploring identity, and learning to embrace both strengths and struggles, shapes the way I show up with clients: grounded, compassionate, and real.
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Alexa Tyler, Registered Clinical Social WorkerOntario, B.C., Alberta | French, English
Best fit for: Trauma • Depression • Spirituality • Eating Disorders • Women's Mental Health
The focus of my practice is to honour your unique feelings, circumstances, and experiences and help you to integrate them into becoming empowered to live your fullest life.
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Note: Alexa's online calendar shows her B.C.-based availability (Pacific Time Zone). To book an appointment with Alexa in Ontario or Alberta, please contact our team for assistance
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Jean Chen, Registered Social WorkerOntario | Hakka Chinese, English
Best fit for: Youth • Personal Growth • Anxiety • Depression • Educational Concerns
My family is from India, and I am Chinese descent. Accessing counseling can feel overwhelming but I am here to meet you at whatever stage you are at in your journey.
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Richard Marquez, Registered Social WorkerOntario, B.C., Alberta | Spanish, English
Best fit for: Complex Trauma • Newcomer Adjustment • Anxiety • Depression • Stress
As a racialized, Latinx, Mestizo immigrant to Canada, I have a unique lived and intersectional experience supporting and empowering these specific communities. I look forward to meeting you.
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Note: Richard's online calendar shows his B.C.-based availability (Pacific Time Zone). To book an appointment with Richard in Ontario or Alberta, please contact our team for assistance
Questions About IFHP Mental Health Services
It's completely normal to have questions before getting started. Whether you've been referred by your doctor, lawyer, settlement worker, or are looking for support on your own, our team is here to help guide you through the IFHP process.
Below are answers to some of the questions we hear most often.
Below are answers to some of the questions we hear most often.
Am I eligible for IFHP mental health services?
You may be eligible if you are a refugee claimant, resettled refugee, protected person, victim of human trafficking, or another individual covered under the Interim Federal Health Program (IFHP).
Before your appointment, our administrative team will verify your active IFHP coverage through Medavie Blue Cross using your Unique Client Identifier (UCI) number. If you're unsure whether you're eligible, contact us and we'll be happy to help.
Before your appointment, our administrative team will verify your active IFHP coverage through Medavie Blue Cross using your Unique Client Identifier (UCI) number. If you're unsure whether you're eligible, contact us and we'll be happy to help.
Do I need a physician referral before I can book?
Yes. IFHP requires a completed Physician Referral Form before mental health counselling can be approved.
If you don't already have the referral form, you can download it from our website or contact our client care team and we'll send you a copy.
If you don't currently have a physician who can complete the referral, let us know. We may be able to help you find a healthcare provider in your area.
If you don't already have the referral form, you can download it from our website or contact our client care team and we'll send you a copy.
If you don't currently have a physician who can complete the referral, let us know. We may be able to help you find a healthcare provider in your area.
Why do I need a mental health assessment?
IFHP requires a mental health assessment before counselling services can be approved.
The assessment helps your clinician understand your experiences, current symptoms, and support needs. Following the assessment, your clinician prepares a written report that is submitted to IFHP through Medavie Blue Cross, along with your physician referral, to request approval for counselling services.
Some clients also request a mental health assessment because it has been recommended by their immigration lawyer or physician, or because they need documentation related to immigration or legal proceedings.
The assessment helps your clinician understand your experiences, current symptoms, and support needs. Following the assessment, your clinician prepares a written report that is submitted to IFHP through Medavie Blue Cross, along with your physician referral, to request approval for counselling services.
Some clients also request a mental health assessment because it has been recommended by their immigration lawyer or physician, or because they need documentation related to immigration or legal proceedings.
What happens during the assessment?
Before your appointment, you'll complete a few brief online mental health questionnaires.
Your assessment typically includes a clinical interview lasting approximately two hours with one of our registered mental health professionals.
During the interview, your clinician will ask about your background, current concerns, mental health symptoms, significant life experiences, and how these experiences have affected your daily life.
Following the assessment, your clinician prepares a written report with their clinical findings and recommendations.
Your assessment typically includes a clinical interview lasting approximately two hours with one of our registered mental health professionals.
During the interview, your clinician will ask about your background, current concerns, mental health symptoms, significant life experiences, and how these experiences have affected your daily life.
Following the assessment, your clinician prepares a written report with their clinical findings and recommendations.
Can I receive a copy of my assessment report?
Yes. If you would like a copy of your completed assessment report to share with your physician, immigration lawyer, or another professional, simply let us know. We're happy to provide a copy upon request.
Do you provide mental health assessments for immigration or refugee matters?
Yes. Our clinicians regularly complete mental health assessments for immigration-related purposes, including reports requested by immigration lawyers, physicians, and other professionals.
These assessments are completed thoughtfully, professionally, and using trauma-informed, evidence-based practices.
These assessments are completed thoughtfully, professionally, and using trauma-informed, evidence-based practices.
Does IFHP cover the full cost of counselling and assessments?
IFHP coverage requirements can change over time.
Currently, IFHP may require clients to pay a 30% copay of the cost of approved services. Our team will explain your coverage before services begin and discuss available payment options. If cost is a concern, please let us know. We understand that everyone's circumstances are different and are happy to discuss your situation.
Currently, IFHP may require clients to pay a 30% copay of the cost of approved services. Our team will explain your coverage before services begin and discuss available payment options. If cost is a concern, please let us know. We understand that everyone's circumstances are different and are happy to discuss your situation.
Do you bill IFHP directly?
Yes. We submit eligible claims directly to Medavie Blue Cross for approved IFHP services, so you don't need to submit claims yourself.
Our client care team also verifies your eligibility before services begin and can answer questions about the billing process.
Our client care team also verifies your eligibility before services begin and can answer questions about the billing process.
Can I choose my therapist?
Absolutely. If you already know which clinician you'd like to work with, we'll do our best to schedule you with them.
If you're unsure who would be the best fit, our client care team can recommend a clinician based on your needs, preferences, language, location, and the services you're looking for.
If you're unsure who would be the best fit, our client care team can recommend a clinician based on your needs, preferences, language, location, and the services you're looking for.
Do you offer counselling in languages other than English?
Yes. Depending on clinician availability, we offer services in:
- Urdu
- Hindi
- Punjabi
- Tamil
- Hakka Chinese
- Spanish
- French
- English
Still have questions?
If you're unsure whether you're eligible for IFHP, need help finding a physician, or simply want someone to walk you through the process, our client care team is happy to help. Contact us today to get started
Online Portal for Clients
Once we are working together, please use the Owl Practice Client Portal to
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Get in touch
> Email: [email protected]
> Alberta (call, text): (587) 557 - 8573
> B.C. (call): 1-866-620-9314
> Ontario (call): (289) 622 - 6727
> Fax: 1-866-620-9314
> Alberta (call, text): (587) 557 - 8573
> B.C. (call): 1-866-620-9314
> Ontario (call): (289) 622 - 6727
> Fax: 1-866-620-9314
If you or someone you know is experiencing a crisis, please call or text the Suicide Crisis Helpline at 9-8-8. If someone's safety is at risk call 9-1-1, or visit your nearest hospital emergency room.
